Customer relationship management is an approach to manage a company’s interaction with current and potential customers. It uses data analysis about customers’ history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

BPM Software (BPMS) is a process automation tool. It helps you map out your everyday processes to identify and eliminate bottlenecks, control your company’s costs, make your day-to-day processes as efficient as possible, and ensure the effectiveness of the people involved in your processes.

We are experienced in implementing different BPM rule engines and process workflows and integrated with legacy or new systems. Some of the BPM technologies we are working are JBPM, Pega PRPC, Drools, Blaze, Alfresco, IBM BPM, ODM, Oracle BPM and many more

Also we have experience in implementing Salesforce, SAP, Oracle etc CRM solutions.